Terms of Services

This website is operated by Vinayo (“Company”, “we”, “us”, or “our”). By accessing or using this website and purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”), along with our policies including Cancellation, Return & Refund Policy and Privacy Policy.

Vinayo is engaged in the manufacturing, sale, and distribution of electronic home appliances including air conditioners, televisions, refrigerators, washing machines, kitchen appliances, and related products across retail and B2B channels.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our services.

1. Eligibility and Use of Website

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose and to comply with all applicable laws and regulations.

Any misuse of the website, including transmission of harmful code, unauthorized access, or fraudulent activity, may result in termination of access and legal action.

2. General Conditions

Vinayo reserves the right to refuse service or cancel orders at its sole discretion, without assigning any reason.

We may update, modify, or discontinue any part of the website, products, or services at any time without prior notice.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without prior written consent from Vinayo.

3. Product Information and Pricing

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, errors, inaccuracies, or omissions may occur.

Vinayo does not guarantee that product descriptions or other content on the website are completely error-free, current, or reliable.

Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

4. Orders and Billing

Vinayo reserves the right to refuse or cancel any order placed on the website. This may include, but is not limited to:

1. Orders with incorrect pricing or product information
2. Bulk orders without prior approval
3. Suspected fraudulent or unauthorized transactions
4. You agree to provide accurate, complete, and current billing and contact information for all purchases. Failure to do so may result in cancellation of your order.

5. Products and Services

Certain products may be available exclusively online and may have limited quantities. All products are subject to availability.

Vinayo manufactures and sells products under its own brand and may also distribute products through retail and B2B channels.

All purchases are subject to our Cancellation, Return & Refund Policy.

6. Third-Party Tools and Links

The website may provide access to third-party tools or links to external websites. These are provided for convenience only.

Vinayo does not control or endorse such third-party services and shall not be responsible for their content, policies, or practices.

Use of third-party services is entirely at your own risk.

7. User Submissions and Feedback

If you submit any feedback, suggestions, reviews, or other content to Vinayo, you grant us the right to use, reproduce, modify, and publish such content without restriction or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, offensive, or misleading content.

Vinayo reserves the right to remove or edit any user-generated content at its discretion.

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

We take reasonable measures to protect your data; however, transmission over the internet cannot be guaranteed to be completely secure.

9. Errors and Omissions

Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, offers, or availability.

Vinayo reserves the right to correct such errors and to cancel or modify orders if any information is found to be incorrect, even after an order has been placed.

10. Prohibited Uses

You are prohibited from using the website or its content:

1. For any unlawful or fraudulent purpose
2. To violate any applicable laws or regulations
3. To infringe upon intellectual property rights
4. To transmit malicious code or harmful software
5. To collect or misuse personal information of others
6. To engage in spam, phishing, or unauthorized data extraction
7. Violation of these terms may result in termination of access and legal action.

11. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis, unless otherwise specified.

Vinayo does not guarantee that the website will be uninterrupted, secure, or error-free, or that the results obtained from use of the service will be accurate or reliable.

12. Limitation of Liability

To the maximum extent permitted by law, Vinayo shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the website
• Purchase or use of products
• Errors or inaccuracies in content
• Delays, interruptions, or technical issues

This includes, but is not limited to, loss of profits, data, or business opportunities.

13. Indemnification

You agree to indemnify and hold harmless Vinayo, its directors, employees, partners, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Noida, Uttar Pradesh.

16. Changes to Terms

Vinayo reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.

17. Contact Information

For any questions regarding these Terms, please contact:

Email: support@vinayo.world

Phone: +91-9266926619